Privacy Policy

At BER Services Private Limited ("BER Services", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use our website, communicate with us, submit an enquiry, or use our services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect information that you voluntarily provide to us.

1.1 Information You Provide

This may include:

• Full name
• Company or business name
• Phone number
• Email address
• Services you are interested in
• Project requirements and enquiries
• Information you provide through WhatsApp, email, telephone, or other communication channels
• Documents or other information voluntarily submitted to us

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically depending on the technologies and services enabled on the website:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website or source
• Website interaction information
• Technical and diagnostic information

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing quotations and proposals
• Understanding your project requirements
• Providing website design and development services
• Providing eCommerce development services
• Providing mobile application development services
• Providing digital marketing and branding services
• Providing SEO and website optimization services
• Providing customer support
• Communicating about requested services
• Improving our website and services
• Maintaining website security
• Preventing fraud, abuse, or unauthorized activity
• Maintaining business records
• Complying with applicable laws and legal obligations

3. Contact and Lead Forms

Our website contains enquiry and consultation forms through which visitors may submit their name, company or business name, phone number, email address, and selected service.

We use this information to contact you regarding your enquiry, understand your requirements, provide information about our services, and prepare quotations or proposals where appropriate.

We do not sell the personal information submitted through our lead forms to third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, analyze performance, and support marketing activities where applicable.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

5. Analytics and Advertising

We may use analytics, advertising, conversion tracking, or other digital marketing technologies to understand website performance and improve our marketing activities.

Where third-party analytics or advertising services are used, those providers may process information in accordance with their respective privacy policies and terms.

6. How We Share Information

We do not sell your personal information. We may share information with trusted service providers where reasonably necessary to operate our business or provide services, including website hosting, cloud services, email/communication services, analytics, CRM, and security infrastructure.

We may also disclose information where required by law, governmental authority, court order, or other valid legal process.

7. Third-Party Services

Our website may contain links to or integrations with third-party websites and services, including social media, communication, analytics, advertising, hosting, and other technology platforms. Third-party services operate under their own terms and privacy policies. BER Services Private Limited is not responsible for the privacy practices of independent third-party websites or services.

8. WhatsApp and Telephone Communications

Our website provides options to contact us by telephone and WhatsApp. If you choose to use these services, your interaction may also be subject to the privacy policies and terms of the respective service providers.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawing consent. To make a privacy-related request, please contact us.

12. Contact Us